如果我要取消訂單,會對旅人有何影響
If your plans change and you have to cancel a guest's reservation, it’s important that you cancel as soon as you know to give your guests time to adjust their plans.
Your guest is notified and given a full refund
If you cancel your guest’s reservation, they’ll be notified immediately via email and sent rebooking options similar to your listing.
You won't receive a payout for the canceled reservation, and your guest will be given a full refund and may get help booking a new place.
Penalties for Host cancellations
Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, we apply additional penalties to Host cancellations regardless of which option your guest chooses.
If you can accommodate your guests with a different listing or dates
If you can’t host your guest for the dates they booked, but you can accommodate them for different dates, you can message them to find out if the new dates would work. You can even suggest they stay in a different place, if you have more than one listing.
If they agree to the changes, you can avoid canceling—just send them a trip change request.
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旅居主人取消政策
取消訂單可能會打亂旅人的計劃,也會影響他們對Airbnb社群的信心。因此,如果旅居主人取消訂單,將會受到處罰。 - 旅居主人
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請查閱《特殊情況政策》以查看新型冠狀病毒疫情(COVID-19 )適用的保障範圍詳情。 - 旅居主人
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旅居主人AirCover為Airbnb旅居主人/體驗策劃人提供全面保障。