體驗策劃人如何取消體驗
We understand that sometimes life gets in the way. Yet cancellations can be very disruptive for guests and should be avoided, if possible.
If one of your Experiences has to be canceled and it’s not because of Weather or Emergencies or safety issues, you may be charged a cancellation fee.
體驗策劃人取消訂單
體驗策劃人使用電腦取消體驗訂單
- 點擊體驗管理中心 > 行事曆
- 在行事曆點擊相關日期
- 找到你想取消的場次後,點擊體驗資料以打開詳情
- 點擊取消體驗
- 選擇最貼切的取消原因,然後點擊下一步
- 查閱體驗策劃人取消政策,然後點擊下一步
- 撰寫給參加者的備註,然後點擊取消這次體驗
體驗策劃人使用Airbnb應用程式取消體驗訂單
- 輕按管理體驗
- 輕按行事曆 ,然後選擇你想取消的場次
- 輕按取消體驗
- 選擇最貼切的取消原因,然後輕按下一步
- 查閱體驗策劃人取消政策,然後輕按下一步
- 撰寫給參加者的備註,然後輕按取消這次體驗
體驗策劃人使用Airbnb應用程式取消體驗訂單
- 輕按管理體驗
- 輕按行事曆 ,然後選擇你想取消的場次
- 輕按取消體驗
- 選擇最貼切的取消原因,然後輕按下一步
- 查閱體驗策劃人取消政策,然後輕按下一步
- 撰寫給參加者的備註,然後輕按取消這次體驗
體驗策劃人使用手機瀏覽器取消體驗訂單
- 輕按行事曆
- 在行事曆輕按相關日期
- 找到你想取消的場次後,輕按體驗資料以打開詳情
- 輕按取消體驗
- 選擇最貼切的取消原因,然後輕按下一步
- 查閱體驗策劃人取消政策,然後輕按下一步
- 撰寫給參加者的備註,然後輕按取消這次體驗
What cancellation penalties apply
Penalties may apply if you cancel an Experience that’s already been booked by a guest.
We may charge a fee of up to 20% of the booking value of the canceled Experience, which we’ll deduct from an upcoming payout. We’ll notify you if a fee will be charged before you complete a cancellation.
Frequent cancellations, or no-shows, are a violation of our Terms of Service and may result in removal of your Experience from Airbnb.
If you need to cancel your Experience because of weather
If your Experience takes place outdoors, you may cancel if weather conditions create an unsafe or uncomfortable environment for your guests. You won't be charged a penalty fee. We may contact you for documentation to verify weather-related claims.
If you need to cancel your Experience because of emergencies or safety issues
We understand that emergencies happen. We don’t apply penalties for cancellations covered under the Major Disruptive Events Policy, or for cancellations made for valid safety reasons.
What happens to guests when you cancel their Experience reservation
Your guests will receive a notification and a full refund.
If you rebook your guests for a different date or time after canceling
If you and your guests agree to an alternative date or time and they rebook your Experience, contact us to let us know after you cancel. We’ll verify that your guests have agreed, and we’ll remove any penalty that was applied.
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如果體驗策劃人取消體驗
如果體驗策劃人需要取消體驗,你會立即收到通知,並獲得全額退款。 - 體驗策劃人
如果惡劣天氣影響體驗,應該怎樣做?
如果天氣狀況有可能在體驗開始前或體驗期間對參加者構成安全問題,體驗策劃人可以取消體驗且免受處罰。 - 體驗策劃人
查看體驗訂單的取消政策
退款金額視乎旅居主人的取消政策,以及取消日期和時間而定。